This Privacy Policy explains how personal information is collected, used, stored, and processed when customers access or use the Everleaffaux website. We are committed to protecting your privacy in accordance with the Singapore Personal Data Protection Act (PDPA) and the European General Data Protection Regulation (GDPR) for customers within European regions.

1. Data Controller The entity responsible for the processing of your personal data is:

• Company: Steve Florists & Gifts Centre Pte Ltd
• Registration Number: 200707958Z
• Registered Address: 63 Hillview Ave, Singapore 669569
• Telephone: +65 6760 0745
• Email: artificial@everleaffaux.com

2. Information We Collect We collect information necessary to provide our services, including:

• Identity Information: Name, billing address, delivery address, and contact details.
• Order Information: Purchased products, order references, and transaction details.
• Communication: Records of enquiries and support correspondence.
• Website Usage: Browser type, IP address, device information, and interactions through cookies.

3. Purposes of Processing We process personal data based on the necessity of fulfilling your contract, legal compliance, or our legitimate business interests. Purposes include:

• Order administration and fulfilment;
• Payment processing and transaction security;
• Customer support and enquiry resolution;
• Legal/regulatory compliance and fraud monitoring.

4. Payment Processing (Stripe) We utilize Stripe as our payment processor. When you make a purchase, your payment data is securely transmitted directly to Stripe. Stripe processes this information in accordance with its own privacy policies. Everleaffaux does not store complete credit card or financial account numbers on our servers.

5. Data Retention We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with statutory legal requirements (e.g., tax and accounting records for up to 7 years). Once no longer required, data is securely deleted or anonymized.

6. International Data Transfers As an international retailer, your information may be transferred to and processed in jurisdictions outside your country of residence. We implement appropriate contractual and administrative measures to ensure your data remains protected in accordance with applicable data protection laws.

7. Your Rights Under applicable data protection laws, including the GDPR, you may have the right to:

• Access, correct, or update your personal information;
• Request deletion of your data (subject to legal retention requirements);
• Restrict or object to certain processing activities;
• Request data portability. To exercise these rights, please contact us at artificial@everleaffaux.com.

8. Cookies We use cookies to enhance website performance and user experience. By continuing to use our website, you consent to the use of cookies in accordance with your browser settings. You may manage or disable cookies through your browser preferences at any time.

9. Policy Updates We may update this policy periodically to reflect operational changes or legal requirements. Updates will be effective upon posting on our website.

10. Contact Us For any privacy-related enquiries, please contact:

• Steve Florists & Gifts Centre Pte Ltd
• Address: 63 Hillview Ave, Singapore 669569
• Telephone: +65 6760 0745
• Email: artificial@everleaffaux.com